# About the Help / Tech Support category

**URL:** <https://genode.discourse.group/t/about-the-help-tech-support-category/63>\
**Category:** Help / Tech Support\
**Created:** [September 3, 2024, 8:11am UTC](https://genode.discourse.group/t/about-the-help-tech-support-category/63 "2024-09-03T08:11:20Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![ttcoder](https://dub1.discourse-cdn.com/flex006/user_avatar/genode.discourse.group/ttcoder/32/9_2.png) [@ttcoder](https://genode.discourse.group/u/ttcoder)\
**Post date:** [September 3, 2024, 8:11am UTC](https://genode.discourse.group/t/about-the-help-tech-support-category/63/1 "2024-09-03T08:11:20Z")

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Having issues using or configuring Sculpt OS? Ask and we’ll do our best to help.

Same thing if you don’t know where to post or what this is all about, create a new _Topic_ (thread) with your question and don’t be shy, we welcome curious minds with open arms.

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**Author:** ![pfr](https://dub1.discourse-cdn.com/flex006/user_avatar/genode.discourse.group/pfr/32/108_2.png) [@pfr](https://genode.discourse.group/u/pfr)\
**Post date:** [September 24, 2024, 4:01am UTC](https://genode.discourse.group/t/about-the-help-tech-support-category/63/2 "2024-09-24T04:01:12Z")

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Just to be clear, should we ask questions within this thread or create new specific topic for each question/issue?

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**Author:** ![ttcoder](https://dub1.discourse-cdn.com/flex006/user_avatar/genode.discourse.group/ttcoder/32/9_2.png) [@ttcoder](https://genode.discourse.group/u/ttcoder)\
**Post date:** [September 24, 2024, 6:23am UTC](https://genode.discourse.group/t/about-the-help-tech-support-category/63/3 "2024-09-24T06:23:59Z")

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Please 1) don’t be shy 😁 and 2) do create as many topics as you have questions

Interestingly (and making note to myself), replies posted here do _not_ show up in the “updated topics” page… I would _not_ have seen the above questions, had I not followed your link from the other thread, hmmm. Smells like a discourse bug (or a strange “feature”).
